Communication Effectiveness

Welcome to Module #4 in the coaching program on 

“Say It! Hear It! The Power of Effective Communication.”  


In the last module, you explored the challenge in connecting by looking at a time when you connected with someone and a time that you didn’t. 

In this module, your exploration continues as you assess your skill at effectively communicating

*          *          *

Communication, which occupies approximately 70% of our waking hours, can feel frustrating at times depending on the topic, circumstance or person you are communicating with.  

The fact is most of us aren’t aware of how to communicate in a way that produces desired results, so we continue to experience misunderstandings, resistance, and conflicts. 

To be a better communicator, it is important to be more aware of your communication strengths and styles, as well as those of others.

If you want to be a better communicator, remember these truths:


Vocal communication is using the power of your voice.  Your words contribute 7% to the effectiveness of your message.  That’s less than 10% of the entire communication.  Your voice - how you sound when you’re speaking - contributes 38% to the effectiveness of your message. 


Visual Communication is the subliminal message you are sending.  Your body language which is what you do and how you look when speaking contributes 55% (over half!) to the effectiveness of your message.  


Non-verbal communication is what people see when they are looking back at you.  Be aware of what is being communicated with your eyes, face, posture (how you carry yourself), stance (how you place yourself in relation to other people), gestures, expressions, body movement, proximity to other people.


You want your words, voice, and body language to be working together to communicate your message successfully and accurately to others.


The Messages We Receive